Valeron Technologies Inc – Privacy Policy
Effective Date: October 5, 2025
Valeron Technologies Inc (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of businesses using our AI sales-coaching platform (“the Service”). This Privacy Policy explains what data we collect, how we use it, and your rights.
Last Updated on October, 10th, 2025
At Valeron, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.
1. Information We Collect
When you use the Service, we may collect:
- Account Information: Name, email, business information, billing details.
- Usage Data: Transcripts of interactions, prompts, AI-generated responses, and activity logs.
- Technical Data: IP address, browser type, device information, and cookies.
Other Data: Any other information you provide when contacting support or using the Service.
2. How We Use Your Information
We may use the information we collect from you for various purposes, including:
- Provide and maintain the Service.
- Process payments and manage subscriptions.
- Store transcripts and other data for service continuity, analytics, and improvement.
- Communicate with you regarding updates, support, or account notifications.
- Comply with legal obligations.
3. Data Sharing and Security
We take data security seriously and employ industry-standard measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
4. Data Sharing & Third Party Services
We do not sell your data. We may share information with:
- Service Providers: Third-party AI services (e.g., Claude) or payment processors (Stripe) to provide the Service.
Legal Requests: If required by law or to protect Valeron Technologies Inc’s rights.
The Service may integrate with third-party platforms (e.g., Stripe, Claude). Their own privacy policies apply when they collect or process data.
5. Data Retention
Account data may be retained for six months after subscription termination in case of reactivation.
Other data is stored as needed to provide and improve the Service, or as legally required.
6. Security
We implement reasonable technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
7. User Rights
Depending on applicable law, you may have the right to:
- Access or request a copy of your data.
- Request correction of inaccurate data.
- Request deletion of your data.
Requests can be sent to help@valeron.io.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be effective upon posting to our website.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us at help@valeron.io.